1. What is the UPP Social program?

The UPP Social is the strategy of the City Hall of Rio de Janeiro to promote urban, social and economic integration of the areas of the city benefiting from the Pacifying Police Units (UPPs). The UPP Social has the mission of mobilizing and articulating municipal services and policies in these territories. To do so it coordinates efforts of the various bodies of the City Hall and promotes integrated actions with the state and federal governments, civil society and private initiative, always in favor of the development and quality of life in the communities in areas of UPP. By so doing, it seeks to consolidate and strengthen the advances brought by the pacification, in order to revert the legacy of violence and territorial exclusion in these spaces.

2. Who executes the program?

The UPP Social is a program executed by the City Hall of Rio de Janeiro and coordinated by the Pereira Passos Institute, an institution dedicated to producing data and knowledge about the city in order to support public management. The UPP Social also plans and coordinates strategic urban, social and economic development projects for the city. It is the role of the UPP Social to articulate, follow up and integrate the public services and actions of the Municipality within the scope of the Pacifying Police Units.

3. What is the participation of ONU-Habitat in the program?

The City Hall of Rio de Janeiro and ONU-Habitat, the United Nations Program for Human Settlements, signed in May 2011 a cooperation agreement for executing the UPP Social program. ONU-Habitat supports the Pereira Passos Institute in the global management of the program and in producing data, analyses and monitoring of each territory of the UPP Social. The alliance between the City Hall of Rio and ONU-Habitat allows the management of the UPP Social to benefit from the widely acknowledged expertise of the international organization in the issue of human settlements and urban management.

4. What are the objectives of the program?

The UPP Social has three main objectives: to contribute to the consolidation of the pacifying process and promotion of local citizenship in the pacified territories; to promote urban, social and economic development in the territories; and to execute the full integration of these areas with the city as a whole.

5. Which communities are handled?

All the communities benefiting from the Pacifying Police Units but for Manguinhos and Jacarezinho, where the program should shortly be installed. The UPP Social is implemented right after the installation of the UPP.

6. How is the UPP Social implemented in the pacified communities?

Even before the implementation of the UPP, as of the occupation of the territory by security forces, the City Hall takes advantage of the new peaceful situation to start an intense effort of certifying the services of cleaning, urban preservation and collecting garbage and public illumination, mobilizing the various municipal agents and with the coordination of the UPP Social. In this phase prior to the UPP the teams of the program also start speaking to the residents and leaders of the communities to map out the demands and priorities, study the public policies and services already available and produce information and indicators about the area. After having implemented the local pacifying police unit, the UPP Social makes its performance in the territory official by holding a forum which gathers together community leaders, NGOs and other local institutions, as well as representatives of the UPP and of bodies of several spheres of government for an open dialog, in which the residents express their expectations and the public managers submit plans of immediate and future actions.

7. What occurs as of the implementation?

The UPP Social identifies specific demands of each territory by observing the conditions of the community and listening to residents, community leaders, health agents, school principals, religious leaders, cultural producers and everybody who plays a role in the location. The demands identified are related to data and georeferenced to understand the territory and particularities of the various regions of the community better.

This work of local listening and producing information is in turn based upon the articulation of actions as per the main demands identified in each territory. The action cycle of the program is completed with the structuring of work plans designed to promote in each UPP area access to essential public goods and services, always with standards compatible with those offered in the city as a whole. In this process, the UPP Social both articulates governmental actions and supports and encourages the implementation of initiatives by civil society and by companies, always with the commitment of benefiting the integration and complementariness between them all.

8. Which actions are articulated by the UPP Social?

The UPP Social articulates initiatives which produce local development in the pacified territories. They are public policies and services offered both by municipal, state and federal governments, and by initiatives of civil society and by the private sector. An example is the participation of the UPP Social in the planning and implementation of new logistics of garbage developed for the pacified territories, mobilizing the community to define points to the collection containers and for actions of awareness and recycling. Initiatives of ordering traffic, identifying families eligible for social benefits, recovery of health and public spaces count upon the articulation of the UPP Social.

The UPP Social also supports local projects and organizations, sports cultural and leisure activities, and the generation of educational opportunities, jobs and business for the residents of the territories.

9. Does the UPP Social perform any type of service?

No. The UPP Social articulates demands and actions concerned with the wide development of the pacified territories, supporting actions executed by the various secretaries and bodies of the City Hall and other public and private institutions.

10. How does the UPP Social function?

The UPP Social is organized in three areas: Territorial Management, Information Management and Institutional Management. The Territorial Management teams dedicate themselves to daily speaking with the organizations and leaders of each community, identifying demands and creating new channels of participation and dialog with the public power. At the same time, they gain further information about the urban infrastructure and equipment in the territories, and follow up the execution of the municipal actions, facilitating the cooperation of the public agents with the residents and organizations of civil society.

The Information Management unit promotes the continuous analysis of the quantitative and qualitative information available, qualifying the demands identified in the local interactions and evaluating the offer of services in each territory, regarding their demographic and social features.

Finally, the Institutional Management area coordinates a network formed of technicians of the municipal public companies and secretaries, responsible for the schedules in each body. This team identifies the programs and services available in the City Hall and establishes with the representatives of each area enforceable commitments to answer the priority demands identified in each community.

11. The materials of the UPP Social often mention the phrase “Let’s work together”. What does this expression mean?

It means defining between the public power and the community shared commitments and responsibilities. As of these arrangements, and with a governance system which makes compatible the demands of residents with the offer of public services and the capacity of execution of the municipal bodies, it is possible to establish and fulfill goals to increase and qualify the coverage of services in the city.

12. Will the UPP Social be a permanent program of the City Hall of Rio de Janeiro?

No. Once the pacified communities have access to the services in a quality compatible with the rest of the city, or that there are institutional structures for the access of these territories to the public policies in a routine and continuous manner, the UPP Social will no longer be required and can cease to exist in these territories.